(This post was last modified: 04-22-2018, 12:34 PM by sgarnett.)
I think the email system is fine for when 22 people are interested in a shipment of 20 tubs of soap.
Personally, I think the advance notice on Twitter and the forum were the right approach.
Even without that, the email queue system only works if the recipients have a razor reserved for them (for example, if the notices were sent 24 hours before the sale opened up to everyone). The handle choice also complicates this approach.
The alternative is to send the email to everyone in advance, along with posting on twitter or whatever, stating when the drop will happen and that demand is expected to exceed supply. That way, everyone gets a fair shot at it. Since Joe uses the email notice system to gauge demand, I think this would be the better solution by far.
The email queue system implied both that early registrants would have a razor reserved for them, and that everyone would be notified and have a shot at it. Clearly, it can’t do both.
I’m not complaining, just trying to be constructive. I work in product development, and I’m sure Joe is frustrated by the situation after working his butt off for months and investing a LOT of money to try to make everyone happy.
Full disclosure: I registered for email months ago, but did not get a notice. I never really expected to, or to see it soon enough. The queue system simply doesn’t work for something like this. As the release drew near, I watched Twitter like a hawk. I started my order for a GC with radio knob at 9 sharp. As it turned out, that combo was the least popular, and was available for almost an hour, but carpe diem.
Personally, I think the advance notice on Twitter and the forum were the right approach.
Even without that, the email queue system only works if the recipients have a razor reserved for them (for example, if the notices were sent 24 hours before the sale opened up to everyone). The handle choice also complicates this approach.
The alternative is to send the email to everyone in advance, along with posting on twitter or whatever, stating when the drop will happen and that demand is expected to exceed supply. That way, everyone gets a fair shot at it. Since Joe uses the email notice system to gauge demand, I think this would be the better solution by far.
The email queue system implied both that early registrants would have a razor reserved for them, and that everyone would be notified and have a shot at it. Clearly, it can’t do both.
I’m not complaining, just trying to be constructive. I work in product development, and I’m sure Joe is frustrated by the situation after working his butt off for months and investing a LOT of money to try to make everyone happy.
Full disclosure: I registered for email months ago, but did not get a notice. I never really expected to, or to see it soon enough. The queue system simply doesn’t work for something like this. As the release drew near, I watched Twitter like a hawk. I started my order for a GC with radio knob at 9 sharp. As it turned out, that combo was the least popular, and was available for almost an hour, but carpe diem.