I have been spoiled I tell ya'!

Give up the culprit:-)

Click on the description link...

I was talking about Kevin's, lol....He already sent me the 411.....

BadDad
@"Bruce"

Is it a good soap? Only God knows I need one more, lol......

Give up the culprit:-)

https://www.etsy.com/nz/listing/24963649...es-lillian

Nope. She produces but I didn't buy direct.

I ordered through the channel. ShaveRevolution to be exact.

I agree with Cincinnatus in that at the very least a quick "Thanks!" on the packing slip is very common and as mentioned something that I have grown to expect. May be too much but I actually enjoy it and many of the artisans and vendors with whom I have done business with for a while actually provide more personalized notes, as friends. I love it.

In this instance it was not even packed all that well and nothing doing on the note. I felt a little guilty stepping out from my preferred vendors as it was and the lack of personal touch just reinforced how many great retailers and artisans we have.

Is it a good soap?  Only God knows I need one more, lol......

I'll post a separate thread over the weekend Hector but... yes.

Give up the culprit:-)

https://www.etsy.com/nz/listing/24963649...es-lillian

Nope. She produces but I didn't buy direct.

I ordered through the channel. ShaveRevolution to be exact.

I agree with Cincinnatus in that at the very least a quick "Thanks!" on the packing slip is very common and as mentioned something that I have grown to expect. May be too much but I actually enjoy it and many of the artisans and vendors with whom I have done business with for a while actually provide more personalized notes, as friends. I love it.

In this instance it was not even packed all that well and nothing doing on the note. I felt a little guilty stepping out from my preferred vendors as it was and the lack of personal touch just reinforced how many great retailers and artisans we have.

You know thinking back, I've used them a couple of times, and don't really remember anything personalized either. Never had any issues with packaging though, I'd be ticked about that too.

Doesn't help when there are so many that do take a little time and add that human touch to purchases, whether they're the ones producing the products or not. Could be viewed as nit-picky, but I'm right there with you.

Even just a quick "Thanks!" on the enclosed packing slip is a great touch of personality. It lets us, as consumers, know that we are indeed appreciated and viewed as valuable people, rather than just a means to a profit margin...

I'm the same way, a little thank you note goes a long way with my patronage.

Yes, to all of the above. And I have to say that my favorite soap maker, from day one til now, has always sent a sample no matter how small the order. Especially early on, when I didn't have a lot to choose from, that was huge to me. Aside from having great product to begin with, it made me feel valuable, and I think contributed a bit towards my eternal fanboyism.


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As long as my order is packed well, the lack of a personal message or hand written Thank You, doesn't bother me at all.

Yes it is nice, but I understand they are busy and don't have time to look at the names on every order. They may not even be the one packing it.