Just Here for the Shaves
Williamsburg, KY
(This post was last modified: 09-07-2020, 01:53 AM by Dave in KY.)
(09-06-2020, 02:17 AM)CCity Wrote:(09-06-2020, 01:55 AM)Dave in KY Wrote: I have a bunch of other blades but ordered another 500 from Wizashave which will give me just over 1,000 of my favorites. We'll see how long it takes as they supposedly have a stock here in the US now to ship from.......not holding my breath though
I recently ordered another 250 from Wizashave, and was pleased with the delivery time from NY. In the past, they came from Morocco, and took many weeks. More importantly, I was impressed with the customer service. Here's what I posted on another forum a couple of weeks ago:
"I have to give a huge shoutout to Wizashave...
Several weeks ago, I ordered my second 250-blade sleeve from Wizashave.
My first order, about a year ago, was unremarkable (if a week or two slower than an order from Maggard's, which is understandable as it came from Morocco). No issues. Great blades.
My second order (from NY) arrived a few days ago, but the sleeve was missing one ten-blade tuck. I waited a couple of days to write back, partly because I didn't want him to think I was unduly bothered; mostly, I wanted him to know that if I owned the business I would want to know of the glitch. As I told him, I suspect he sells individual tucks, and someone forgot to mark the sleeve that was missing a tuck. I did not ask for or even suggest a remedy. He didn't write back.
Tonight I received an envelope from Wizashave with a single tuck of blades. Here's what I wrote him after I opened the envelope:
"I'm impressed, astounded and pleased. I emailed you about a missing ten-blade tuck from my 250-blade sleeve, just to let you know. I didn't expect a response, as that was not my intent, but to receive a replacement tuck this evening has made my day. Not because $2.00 is important, but the generous human spirit never goes unnoticed by me. Thank you. I'm a repeat customer, and suspect I'll repeat again. Have a great weekend!""
Nice you recognized his good customer service.
Yep I've been buying from him for a bit. This is the first time since he started shipping some from NY instead of Morocco. Already have a tracking number for it in NY so should be here quick.
This post by Dave in KY mentions views and opinions expressed and makes it known that they are "those of the author and do not necessarily reflect the official policy or position of DFS or any other member, agency, organization, employer or company." 
