#31
(08-18-2020, 12:55 PM)fhalden Wrote: My 2020 also came in a black box.

Sent from my Pixel 2 XL using Tapatalk

Thanks for letting me know. Smile
#32
(08-18-2020, 02:55 PM)primotenore Wrote: PLEASE tell us you used PayPal Goods and Services...NOT Friends and Family.

I used G&S Thanks for the concerns Smile

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#33
(08-18-2020, 03:05 PM)lu20vt Wrote: They are definitely two different Razors.

And 2020 box is black.

I think so, too. Thanks for letting me know Smile

lu20vt likes this post
#34

Administrator
Philadelphia, PA
I'd put in a complaint with paypal and ask that your money be returned if you can't work it out with the seller.
Tu ne cede malis, sed contra audentior ito.
#35
(08-18-2020, 03:46 PM)newrfb Wrote:
(08-18-2020, 12:55 PM)fhalden Wrote: My 2020 also came in a black box.

Sent from my Pixel 2 XL using Tapatalk

Thanks for letting me know. Smile
Lol....

Sent from my LG-US998 using Tapatalk
#36

Veni, vidi, vici
Vault 111
(08-18-2020, 03:47 PM)newrfb Wrote:
(08-18-2020, 02:55 PM)primotenore Wrote: PLEASE tell us you used PayPal Goods and Services...NOT Friends and Family.

I used G&S  Thanks for the concerns Smile

OK, time for a refund.

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~~~~
Primo
Shaving since 1971; enjoying my shaves since 2014
A che bel vivere, che bel piacere, per un barbiere di qualità! Happy2
#37

Member
DFW, TX
(This post was last modified: 08-27-2020, 06:35 PM by b1hart.)
(08-18-2020, 08:06 PM)andrewjs18 Wrote: I'd put in a complaint with paypal and ask that your money be returned if you can't work it out with the seller.

(08-18-2020, 08:52 PM)primotenore Wrote: OK, time for a refund.


I'd agree...PayPal is usually buyer friendly for this type of issue. You can start the Dispute process, and it'll sometimes kick start the seller to respond, or offer a partial or full refund. After a few days, if no response, you can escalate it.

I was burnt this way by a seller using specific camera angles to hide lots head scratches on a SE razor marked as NOS. This plus lots of edge wear, to the point of the nickel being worn to the brass....not as described/photographed.

Not cool when sellers do this. Always use PayPal goods and services option, it's worth the 2.7% + per transaction fee for this reason alone.

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#38
(This post was last modified: 09-03-2020, 12:38 AM by User 3610.)
The seller agreed to accept the return and I shipped it back. The return is completed 2days ago and got no refund or reply. So I escalated paypal claim.

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#39
Let's see how PayPal do their job now. I hope it goes like it should. Let us know.

User 3610 likes this post
#40
(09-03-2020, 12:37 AM)newrfb Wrote: The seller agreed to accept the return and I shipped it back. The return is completed 2days ago and got no refund or reply. So I escalated paypal claim.

Just to clarify, you did send it back with tracking? ('The return is completed 2days ago ...') If not Paypal will take the word of the seller as not having received it & will not process the refund (learnt that from experience).


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