#61

Vintage Razor Fan
Southwestern NY
Thanks for the update, SupplyProvisionCo!  I have been waiting impatiently patiently.  Seriously, though, I'm very happy that you want to make it right before you ship any razors.  It's very much appreciated!

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-Rob
#62
Many thanks for keeping us updated SupplyProvisionCo  - I too agree with previous posts, that I'd rather wait and get a perfect razor. And I am very glad to hear, that you think the same way Happy2

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#63

Member
Austin, TX
Very cool and thanks for the clarification Patrick. Went ahead and pre-ordered the Accessories Kit to go along with my razor.

Let me know if you ever head to the Austin area: I work up in Round Rock but live just outside Bee Cave on the SW side of town. Where the hills are Smile

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Kevin
#64
(05-19-2016, 02:57 PM)kwsher Wrote: Very cool and thanks for the clarification Patrick. Went ahead and pre-ordered the Accessories Kit to go along with my razor.

Let me know if you ever head to the Austin area: I work up in Round Rock but live just outside Bee Cave on the SW side of town. Where the hills are Smile


You're welcome! We'll get that out to you with your razor ASAP Smile
Patrick Coddou
Founder / CEO at Supply
#65
Not too happy about today's announcement regarding the flaw with the blade loading. It is supposed to be an injector razor, so if it does not work the way an injector razor is supposed to work, to me it is defective. In my mind it will always be a defective product that I paid for with my money.
#66

Member
Seattle
(05-20-2016, 08:50 PM)Nuki Man Wrote: Not too happy about today's announcement regarding the flaw with the blade loading. It is supposed to be an injector razor, so if it does not work the way an injector razor is supposed to work, to me it is defective. In my mind it will always be a defective product that I paid for with my money.

I didn't get an email on this, and can't find anything on their website. What's happening?
#67
There was a video update for backers:

https://vimeo.com/167465626
#68
Hey Nuki Man,

We hear you - and we understand your disappointment. Shoot us an email and we'll put you in the second batch. We know what the fix is, and it won't happen on our next run! We're really sorry to let you down, but we are 100% committed to your satisfaction - even if it takes us a little while to get there.

Many Thanks,
Patrick
#69

Chazz Reinhold HOF
Whoa, why defective razors are been shipped in the first place? I'm a backer and don't want a defective razor, no way.

I didn't get that update!!!!!!!
#70

Chazz Reinhold HOF
Hi Patrick,

This is very unfortunate and I will like to know what's the plan of action? Are you planning on shipping a defective product?

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