Rockwell warranty is not valid

I'm not going to the bank to ask for an account statement.

You said you paid cash for the razor. What good would a bank statement be?

you see what I am saying ?? Now he paid with a corporate card this whole thing is a joke.

if I were rockwell, I probably would of replaced this razor by now.  it clearly looks like a manufacturing defect to me and when/where it was bought doesn't really change this fact..

We are not getting the entire story there are too many red flags so why would Rockwell replace it? Can you be certain that is a manufacturing defect?? Just provide proof of purchase and it is settled.

Do you think Wolfman would replace the razor with out someone having proof of purchase...I bet he would not.

if I were rockwell, I probably would of replaced this razor by now.  it clearly looks like a manufacturing defect to me and when/where it was bought doesn't really change this fact..

We are not getting the entire story there are too many red flags so why would Rockwell replace it? Can you be certain that is a manufacturing defect?? Just provide proof of purchase and it is settled.

Do you think Wolfman would replace the razor with out someone having proof of purchase...I bet he would not.

$150 razor vs a $500+ razor..that's the difference. wolfman sells direct to customers only (AFAIK) vs. rockwell wholesaling razors to 3rd parties. James could look up a transaction on his own if it was purchased from him directly....

where the crack is located on the handle just leads me to believe it's likely a manufacturing defect vs a user error.

if I were rockwell, I probably would of replaced this razor by now.  it clearly looks like a manufacturing defect to me and when/where it was bought doesn't really change this fact..

We are not getting the entire story there are too many red flags so why would Rockwell replace it? Can you be certain that is a manufacturing defect?? Just provide proof of purchase and it is settled.

Do you think Wolfman would replace the razor with out someone having proof of purchase...I bet he would not.

$150 razor vs a $500+ razor..that's the difference.  wolfman sells direct to customers only (AFAIK) vs. rockwell wholesaling razors to 3rd parties.  James could look up a transaction on his own if it was purchased from him directly....

where the crack is located on the handle just leads me to believe it's likely a manufacturing defect vs a user error.

According to OP's first post, Rockwell didn't say they were not going to replace the razor, they only asked for proof of purchase. 
And the buyer replied he could provide bank statement which he hasn't done yet. And he complained Rockwell hadn't replied his email. 
Probably, Rockwell might not even know the buyer was waiting for a reply, they are just waiting for a proof of purchase.
If he cannot have a bank statement, he had better just email them and explain all story to them. 
I think it is really up to Rockwell to replace the razor without proof of purchase, since I think they don't have to. 
I got a razor from Rockwell, and it had a dent over top cap, then I emailed them with my order number, they instantly sent me a new top cap.

If it is corporate credit card, going to the bank won't do you any good. You will need to ask your Finance or Accounting team for it, which I'm sure they will happily provide. Then track down the listed vendor name via Google and ask for the relevant information to pass along to Rockwell.

As has mentioned a couple of times, the is no lifetime warranty for this razor. But given the stated willingness to stand behind the quality of its razors, hopefully Rockwell can make it right or provide a reasonable compromise solution if the relevant information is provided outside of the 60-day warranty period. It is entirely reasonable of the company to request proof of purchase, and suggesting that any company process returns purely for the sake of goodwill is not a fair request.

The "I bought it somewhere, no receipt, and send me a new razor" sounds like a scam". I understand Rockwell's reluctance. However, Rockwell should have offered a replacement after receipt of the defective razor.
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My one issue with Rockwell was the color on a Kickstarter razor - impressed how promptly resolved.

Does Rockwell even provide razors to brick and mortar stores to sell?

I can't believe this thread is still going on. Warranties are generally not transferable, particularly lifetime warranties. 

No company is obligated to replace a defective item if the 'buyer' cannot provide proof of purchase. It is that simple. 

That the OP didn't save a reciept, is not able to identify conclusively the store he bought it in ... that is not Rockwell's responsibility.

The "I bought it somewhere, no receipt, and send me a new razor" sounds like a scam".  I understand Rockwell's reluctance.  However, Rockwell should have offered a replacement after receipt of the defective razor.

Why should they offer a replacement, especially since they can't verify when this was purchased? They could replace or propose some sort of compromise, but the view that companies should give away free replacement products when outside of the warranty terms is very one-sided.

As others have mentioned, though, Rockwell asked for proof of purchase and seems to be waiting for a response, and it does not sound like the OP has moved the conversation forward, so let's slow down on saying what Rockwell should have done [past tense].

Does Rockwell even provide razors to brick and mortar stores to sell?

Rockwell doesn't appear on Pasteur's online store. Still could in their brick and mortar I suppose.

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