Heard back from customer service last night and they are consulting with manufacturing to make sure that just sending a new top cap will be ok. Below is their response. Great company and I should hear more Monday.
Good afternoon
Wait until Monday, please. We need to consult with the manufacturer on how to do better. Replacing the top cover should not affect the overall functionality of the razor, but it is better to talk all the nuances with the manufacturer, so I will write to you on Monday evening how we get the answer.
We apologize for the appearance of the top cover, we will certainly solve the problem in the best possible way.
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С уважением,
Служба поддержки клиентов
Интернет-магазина HomeLikeShaving.Ru
https://homelikeshaving.ru
E-mail: info@homelikeshaving.ru
Тел.: 8-800-550-86-96
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