(06-03-2022, 08:12 PM)Frl2 Wrote:Interesting. Now I know for almost a certainty. Kinda odd not to get some form of communication. *shoulder shrug*(06-03-2022, 07:53 PM)LOOT Wrote:(06-03-2022, 07:22 PM)hduty Wrote: LOOT so what's the plan here?
Have you talked to M about a refund?
I contacted him 7 days ago and explained the SN mixup. I asked him to try and track down #1. He said he would get back to me. Now, as simple spreadsheet could document 50 razors and their owners in about 10 seconds. I don't think a spread sheet matching SN and shipping address would be too much for a company that will put some kind of QC sticker on everything inside the box.
I did not ask for a refund. I just asked for what I was promised. I will not stalk him over it either. At this point, I am more interested in how long it will take to get a response, if I do.
So, my plan is to bitch and complain here as a matter of public service. If I don't get an answer by next Friday, I will BST #44. If it gets to that point, I am done with the brand and will probably start liquidating the ones I have. If I buy no more, the collection is kinda dead. No need to keep them all. I will keep 1 or 2 because they are such exceptional shavers.
I can almost say for certain that he has a list with him. One may ask how I would know? Well, when my Sailor went missing and I asked out of curiosity which SN it was, M replied it was #36.
I think you have a solid plan liquidation your stock and keeping just a couple around.
As for me, I'm out of the game until:
1) Post purchase customer support is improved
2) When and If he ever decides to make a titanium version to address things like weight and grip.
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