(06-03-2022, 06:15 PM)LOOT Wrote:(06-01-2022, 02:45 AM)LOOT Wrote:(05-31-2022, 08:08 AM)Neil4Real Wrote: I know I didn’t notice it myself, but the Sailor being off center is just insane. My first Sailor has issues I’ve already complained about, I trust in the brand and give it another go and pony up extra for the assurance of insane quality control and workmanship and this gets past Murat? This is most certainly something that can’t vary from razor to razor. I’ve messaged him on Instagram, but being that he and Phil could careless about getting my first razor sorted, I’m not optimistic.
Dang...that is painful to read. I totally agree with you on all points. His answer to the off center text is not a good look for the production and worse for the MC. Those things should be perfect.
Keep us posted. Let's you and I update here with progress (or not) because it sounds like we are both navigating the same uncharted waters of international returns. I hope like hell it is not made painful. Time consuming...I dont really care as long as I'm made whole.
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Neil4Real Mr. 4Real...you got an update for me?
It has been 7 days since I inquired about the Serial Number mix-up. I was told, "I'll check and get back to you".
Not a peep since. So far, I am refusing to ask again, on principle. I really should not have to.
That sour taste is getting worse by the day. No communication. No offer to resolve. Nothing. Not even an FU. Hell, at least with an FU I would know where we stand.
I don't get it.
Trust me when I say this, I think I have an inkling of what you are going through, bud.
My '20 had gone through an error of shipment and somehow landed in France to another client of M.
That fiasco took 8 weeks out to ship, when it would have normally gotten here within 2 weeks, maybe 3 at most.
Then there was the top cap that I requested after damaging the original one. I even offered to pay for a new one, told him maybe $200 would be a fair compensation.
He didn't want my money. He said he would do it. I kept pestering him about it. At least half a dozen times. It wasn't until I figured out he didn't want to ship out the top cap due to shipping issues with his country. Then I got Phil from Bullgoose to help me out, agreeing to buy the '21 Sailor if M could ship out the top cap to Phil. It wouldn't have happened if Phil didn't step in. I'm grateful at the time for this to have worked out, but I also felt as a client I should not have "moved mountains" myself to get this sorted out. All said and done, took about the time it would to deliver a human baby (9 months) to receive the top cap.
Having said that, I'm sure you kind of get the idea now that letting go of my '20 wouldn't be too hard to do, and seeing what other members here have personally gone through, doesn't really give a good after taste in my mouth. You're right, if he gave me the big 'FU' and told me told me to walk, it would have been easier to move on.
/Rant off.