#21

Auld Tobaccona
Cowtown
Quote:Yeah those don't look like very good reviews.
Anytime I've used West Coast shaving  ,it's probably been at least 2 or 3 year,  there wasn't any problems and good shipping ti
mes.


The horrific review quoted is from October 2023, and there are similarly bad ones more recently, from 2024.  Seems things have gone precipitously downhill since your dealings with this seller.

keto likes this post

However much you may acquire, you will always wish to acquire more; satiety is a dream which will always elude you.  — Bertrand Russell on shaving soap
#22
(05-10-2024, 05:06 PM)swellcat Wrote:
Quote:Yeah those don't look like very good reviews.
Anytime I've used West Coast shaving  ,it's probably been at least 2 or 3 year,  there wasn't any problems and good shipping ti
mes.


The horrific review quoted is from October 2023, and there are similarly bad ones more recently, from 2024.  Seems things have gone precipitously downhill since your dealings with this seller.

Anything's possible I'm wondering what the reviews say from farther back?

swellcat likes this post
            Keith
#23

Auld Tobaccona
Cowtown
Rated 1 out of 5 stars
Apr 18, 2018
Absolutely terrible customer service

Absolutely terrible customer service. I placed an order through Amazon and after almost a month I received a wrong order. When I filed a return request, the representative insisted that I received the correct order, which was a blatant lie. Now I am trying to reach them but no one is picking up their phone and the representative has not replied to my email after 2 days. One of the worst examples of customer service I have ever encountered.

Date of experience: April 18, 2018.  



—  https://www.trustpilot.com/review/westcoastshaving.com

However much you may acquire, you will always wish to acquire more; satiety is a dream which will always elude you.  — Bertrand Russell on shaving soap
#24
(05-10-2024, 05:16 PM)swellcat Wrote: Rated 1 out of 5 stars
Apr 18, 2018
Absolutely terrible customer service

Absolutely terrible customer service. I placed an order through Amazon and after almost a month I received a wrong order. When I filed a return request, the representative insisted that I received the correct order, which was a blatant lie. Now I am trying to reach them but no one is picking up their phone and the representative has not replied to my email after 2 days. One of the worst examples of customer service I have ever encountered.

Date of experience: April 18, 2018.  



—  https://www.trustpilot.com/review/westcoastshaving.com
Well if I was in your shoes I probably wouldn't order anything from them.

CK89 likes this post
            Keith
#25

Auld Tobaccona
Cowtown
Quote:Well if I was in your shoes I probably wouldn't order anything from them.


It's not as though I need more soap . . . Character

However much you may acquire, you will always wish to acquire more; satiety is a dream which will always elude you.  — Bertrand Russell on shaving soap
#26
Well I found something out I didn't know about West Coast Shaving. 
I haven't bought anything off of their site in a long time but they're shipping rates are very expensive. 
I was able to get an on sale soap and splice set for about the same price I could have got it somewhere else for if it would have been in stock, only because  it was marked down considerably. 
  I believe the place has went downhill.

Captainjonny likes this post
            Keith
#27

Sharp as a Feather
Seki City, Virginia
West Coast Shaving has razor handles that pretty much fit any 3 piece razor either vintage or modern. The King Camp Gillette razor with it's ungrippable handle is easily fixed with their 110BR handle, the Fat Elvis. They are a reputable marketplace. Don't hesitate to do business with them. THey're legit.
#28

Member
Chicago Suburbs
West Coast Shaving is still a legit vendor. Although the owners live on the West Coast (LA area), their products ship from a warehouse in Myrtle Beach, SC. Most of the shipments I have received from them have come through UPS Surepost where UPS moves the package from Myrtle Beach to your local post office and USPS makes the final delivery. Whether that arrangement is good or bad depends upon where you live and how many packages UPS might have coming into your area. I live in the Chicago suburbs. We normally get pretty good service from UPS, but there have been a few instances of unusual delays.If you live in rural Wyoming other sparsely populated area, deliveries might take a while.

When purchasing from WCS, always compare their prices less any current incentives to pricing elsewhere. Sometimes the WCS base prices are significantly higher than other vendors, but after incentives are deducted, the price might be comparable. It is kind of like Menard's that offers a 11% rebate on everything in the store, but the prices are jacked up offset the rebate. The company offers a lot of house branded products. Whenever you do a search of their web site, these brands usually show up first. I have not used these house brands, so I cannot comment on the quality,
#29

Max Sprecher
Las Vegas, NV
RayClem The warehouse in Myrtle Beach has been permanently closed several months ago and WCS has moved to a new address in PA.

jags009, Bouki, RayClem and 1 others like this post
"Simple: not to be confused with easy."
#30
(06-25-2024, 03:10 PM)keto Wrote: Well I found something out I didn't know about West Coast Shaving. 
I haven't bought anything off of their site in a long time but they're shipping rates are very expensive. 
I was able to get an on sale soap and splice set for about the same price I could have got it somewhere else for if it would have been in stock, only because  it was marked down considerably. 
  I believe the place has went downhill.

I will add that the order I put in with West Coast did get shipped out in a reasonable amount of time, so no problem with the shipping here.
            Keith


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