#1

Member
Illinois
I bought (or so I thought) a Yaqi Sagrada Familia brush, and I got something completely different. I don't know what it is. Well, it's a brush of course (they weren't that off!). I bought it through PayPal. Any suggestions? Thanks.
"Whenever people agree with me I always feel I must be wrong."―Oscar Wilde
#2

Member
Switzerland
Contact the seller.

100pctFragranceFree, keto, kooshman7 and 2 others like this post
#3

Member
Illinois
(02-02-2022, 08:53 AM)Navitimer Wrote: Contact the seller.

Thanks. Will do.
"Whenever people agree with me I always feel I must be wrong."―Oscar Wilde
#4
That is unfortunate but as indicated contacting the seller should be your first move. Please let us know about your outcome & any associated issues.
I successfully purchased a Titanium razor from DS Cosmetics in November last year (DS-D8-T - my first & only purchase on AliExpress) which has become my favorite razor.

100pctFragranceFree likes this post
#5

Member
Illinois
(02-03-2022, 11:53 PM)chainsaw Wrote: That is unfortunate but as indicated contacting the seller should be your first move. Please let us know about your outcome & any associated issues.
I successfully purchased a Titanium razor from DS Cosmetics in November last year (DS-D8-T - my first & only purchase on AliExpress) which has become my favorite razor.

Nice. Glad things worked out for you. And the great majority of what I've heard about AliExpress is that they will make right their mistakes.
"Whenever people agree with me I always feel I must be wrong."―Oscar Wilde
#6

Member
Seattle
I have had at least 7 orders through AliExpress (Yaqi, DSCosmetic, Various Others) and never had a problem with the order. It typically takes 3 to 6 weeks for delivery to Seattle.
Contact Seller and I wish you the best of luck.

frankshaving likes this post
#7
(02-02-2022, 05:36 AM)100pctFragranceFree Wrote: I bought (or so I thought) a Yaqi Sagrada Familia brush, and I got something completely different. I don't know what it is. Well, it's a brush of course (they weren't that off!). I bought it through PayPal. Any suggestions? Thanks.
Did they send you a SF brush with the wrong knot, or a completely different brush altogether?

100pctFragranceFree likes this post
#8
I hate AliExpress. It always takes weeks for me to get it, and half the time it's the wrong product.

jags009 and 100pctFragranceFree like this post
#9

Member
Illinois
They sent me a completely different brush. It's Yaqi and synthetic like the SF I ordered, but it's called "Professional" and it's pretty flimsy looking. I couldn't even find it in the Yaqi store on AliExpress.
"Whenever people agree with me I always feel I must be wrong."―Oscar Wilde
#10

Member
Illinois
Yeah, not a good experience so far. Plus I contacted the seller and I'm getting these cryptic replies. Like a single emoji. Weird. From what the seller said (I think!) he'll be sending the original brush I ordered but I'm not holding my breath.
"Whenever people agree with me I always feel I must be wrong."―Oscar Wilde


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