Merchants: Credit or Paypal?

I think paypal just offers the convenience more than anything.  sign into a website to authorize a payment or go find your wallet, get your CC out and type in a bunch of numbers...?

From my experience Square is even more seamless in that the user do not leave the checkout page in order to complete the purchase.  With Paypal it goes to a new page, then login and enter the CC information.  Square just makes the checkout process faster.  Quite useful when ordering LEs.

I always wondered why paypal does that.  I'm not sure if it's for security reasons or what.  I have a friend who is a system engineer for paypal.  I'll have to ask him if he knows why...

Given that you can link Paypal directly to your bank account (which I would personally never do, unless maybe I created a small, separate account specifically for that purpose), I would certainly hope that a secure, well-implemented login would be required...

Credit card companies all have their own fees, and the merchant services providers all have their own fees, and the banks have fees for transferring the funds from one account to another. Credit card fees can be as low as 1.3%, or something very close to that, or as high as 3.4%(again...close to that). American Express has always been the highest, but also offers the most consumer protections.

For me, the biggest appeal of PayPal is an advocate in my corner in the event of a dispute. If I pay by credit card, my only course of action is a chargeback that can take several months to complete, and leave a hold on my funds the entire time. Typically,the bank will settle the matter in THEIR favor, regardless of what I expect or deserve. American Express is an exception to this, being one of the very few credit card companies that will always place the burden of proof on a merchant, and protect their customers as the priority. They are good for their customers like that.

With PayPal, they advocate for me. They work on the resolution that I desire whether be a complete or partial refund, a refund +, or a replacement product. They work hard to ensure that I am satisfied as a consumer, not their profit line and the merchant. I still have a hold on my funds and it can still take a long time to complete, but I feel like I have someone "in my corner" with PayPal. With a credit card supplier, I feel like their primary concern is themselves, not me as the consumer. At least that has been my experience.

Just my humble experiences from both sides of the process...

Good to know, BadDad. I've only ever had to challenge few VISA charges that were almost certainly computer errors (generally a malfunctioning gas pump paystation), they all went away without any hassle.

Interesting that Stone Cottage Shaving saw sales went up by using Paypal. I really dislike Paypal and will sometimes choose a vendor based on them NOT using Paypal. I won't attach it to my bank account, that in my opinion is to risky and Paypal's credit card interface is clunky.

Interesting that others seem to prefer Paypal.

Credit card companies all have their own fees, and the merchant services providers all have their own fees, and the banks have fees for transferring the funds from one account to another. Credit card fees can be as low as 1.3%, or something very close to that, or as high as 3.4%(again...close to that). American Express has always been the highest, but also offers the most consumer protections.

For me, the biggest appeal of PayPal is an advocate in my corner in the event of a dispute. If I pay by credit card, my only course of action is a chargeback that can take several months to complete, and leave a hold on my funds the entire time. Typically,the bank will settle the matter in THEIR favor, regardless of what I expect or deserve. American Express is an exception to this, being one of the very few credit card companies that will always place the burden of proof on a merchant, and protect their customers as the priority. They are good for their customers like that.

With PayPal, they advocate for me. They work on the resolution that I desire whether be a complete or partial refund, a refund +, or a replacement product. They work hard to ensure that I am satisfied as a consumer, not their profit line and the merchant.  I still have a hold on my funds and it can still take a long time to complete, but I feel like I have someone "in my corner" with PayPal. With a credit card supplier, I feel like their primary concern is themselves, not me as the consumer. At least that has been my experience.

Just my humble experiences from both sides of the process...

This right here. I won't let paypal link to my bank account, but I do have a single credit card linked up with them for my internet shopping purchases. Not accepting paypal means I shop elsewhere.

I usually use PP but made an online purchase last year with a company that didn't offer PP with my credit card. The company was hacked a week later and my credit card number was stolen. They wracked up over $1000 worth of airline tickets.food and lift rides. My credit card company was able to cover me after a month of phone calls, police reports, credit freezes, etc.
I will only make purchases with PayPal for online orders from now on. Not saying they can't be hacked but I'm sure they're a lot safer than a lot of businesses out there. Like Stone Cottage Shaving said having PP increased their sales. For merchants I think it's a must these days.

We use paypal as our processor on our site so you can use either and they handle security. We don't hold customer cc info.

Sent from my SM-G930P using Tapatalk