I have been spoiled I tell ya'!

That's also a good point. Perhaps an email instead of a post card (in addition to the thank you). Our receipts now contain a 10% coupon automatically, so I might just stick with that. Maybe I'll look into getting nifty little cards or something with some handy info on one side and a spot for a note on the other. That will probably come as we broaden our packing team. Thanks for the feedback!

A card insert with cool tips and tricks or scent pairings would be interesting.  How about Artisan trading cards?!  I wonder what I could get in a trade for a Will Carius Rookie Card?  OK, I'm kidding with the trading card idea but information like specific scent pairings and why would be interesting to some of us.

That's fantastic, Mark!  I do like the way you think.

Me too- that's somebody using their super powers for the force of good

Cards inserts are very nice. Larry at CRSW includes them with his soaps, very classy. He even seals them with faux wax seals, very, very nice.

Cards inserts are very nice.  Larry at CRSW includes them with his soaps, very classy.  He even seals them with faux wax seals, very, very nice.

Faux wax...forget it. When they start sealing with real wax and a stamp, I'll start buying.

Cards inserts are very nice.  Larry at CRSW includes them with his soaps, very classy.  He even seals them with faux wax seals, very, very nice.

Faux wax...forget it.  When they start sealing with real wax and a stamp, I'll start buying.  

I've only ordered directly from 3 artisan makers (MdC, Stirling, and MW) and all have provided a personal thank you, plus some samples, and a couple vendors also did this as well. It is a nice touch but doesn't mean I'll buy from them again if I don't like their product. What I do find, however, is that those that do that are likely to have the best customer service if something goes wrong or I have a question so in a way it does have a very positive effect on my view of the company because when I see something like that it tells me that this company really cares about earning my business and will do as much as possible should something not be right.

A card insert with cool tips and tricks or scent pairings would be interesting.  How about Artisan trading cards?!  I wonder what I could get in a trade for a Will Carius Rookie Card?  OK, I'm kidding with the trading card idea but information like specific scent pairings and why would be interesting to some of us.

That's fantastic, Mark!  I do like the way you think.

Me too- that's somebody using their super powers for the force of good

I do my best - somebody has to help combat the forces of evil!  You will note below a picture of the front license plate on my truck - its an Autobot not a Decepticon.

Freedom is the right of all sentient beings.