Grooming Dept

The last release got delayed, and the soaps no longer show on the site. Anyone remember the new release date/time?

His last email mentioned today at 11 pst but you never know

Just heard from Mo. No drop today

Was waiting for 2:00 p.m eastern time to place my order. What happened with the drop?

No idea. I thought it would be today also. The next is Friday

Just heard from Mo. No drop today

No idea. I thought it would be today also.  The next is Friday

This is the first I have heard of today's drop being postponed or of something happening on Friday, and I have been looking for a mailing list email, checking GDept's Facebook page, and following this thread.  If it is not something personal, I would appreciate knowing where you get this information.  Was it all via personal communication, or was it published somewhere? Also, could you please clarify what is happening on Friday?  --  Thanks.

Go to gd page and click on any of the tubs and it will say the drop is for Friday. I emailed Mo this am about the drop today per his last email

This 2nd delay is disappointing. I have over 20 GD soaps so it isn't a crisis. However, I scheduled a portion of my day to be online for this release. I would have appreciated better communication from Mohammad. If it is a release date, promises to send samples or communication, he just doesn't always follow through on what he states he is going to do. It is frustrating. Good customer service is just as important as a good product.

This 2nd delay is disappointing. I have over 20 GD soaps so it isn't a crisis. However, I scheduled a portion of my day to be online for this release. I would have appreciated better communication from Mohammad. If it is a release date, promises to send samples or communication, he just doesn't always follow through on what he states he is going to do. It is frustrating. Good customer service is just as important as a good product.

I am grateful that you posted this because I made and then deleted a similar post. I don't mind the delay itself because like you, I have plenty of soap. Nevertheless, a mailing list announcement, even early today, would have been very much appreciated. FWIW I deleted my post in part because my sixth sense tells me that Mohammad is very likely more disappointed and upset then anyone right now. None of us is perfect, but it is always harder when you're the guy on the point of the pencil.

His soaps are so good that if you want it, you need to be online when he states he is dropping it. I moved appointments so I could be online at 11:00pm. I am not angry, just frustrated. It would have taken Mohammad 15 seconds to send out a group/newsletter email.