Grooming Dept

george1906 · 02-13-2018, 07:49 PM

(02-13-2018, 07:25 PM)GroomingDept Wrote:
(02-13-2018, 07:18 PM)george1906 Wrote:
(02-13-2018, 06:41 PM)GroomingDept Wrote: Hi george1906

The next lamb tallow will be Pax: Lemon, Bergamot, Litsea Cubeba, Lavender, Geranium, Jasmine, Peach, Cardamom, Pink Pepper, Oakmoss, Vetiver, Cedarwood, Tonka Bean, Carrot Seed, Frankincense, Myrrh, Labdanum

Is that for December or sooner?

Sent from my iPhone using Tapatalk

Hopefully April

Awesome!!

Sent from my iPhone using Tapatalk

GroomingDept · 02-14-2018, 06:55 PM

That was the largest number of orders I have gotten so far. wow, I'm so grateful! Thank you!

Processing the larger orders now, I'm hoping to get to SFO-USPS tonight.

In other good news, a mail call No more soap making on the kitchen island and now I have space to pack orders.

BoarderPhreak · 02-15-2018, 11:22 PM

What's going on? The order still hasn't shipped...

GroomingDept · 02-16-2018, 12:42 AM

(02-15-2018, 11:22 PM)BoarderPhreak Wrote: What's going on? The order still hasn't shipped...

I'm still doing a crappy job shipping on time. I'm sorry. I'm packing the end of the order today, either tonight or tomorrow morning all orders would have shipped.

frenchy · 02-16-2018, 01:20 AM

(02-16-2018, 12:42 AM)GroomingDept Wrote: I'm still doing a crappy job shipping on time. I'm sorry. I'm packing the end of the order today, either tonight or tomorrow morning all orders would have shipped.

Easy solution. Add two days at least onto your promised shipping dates. If shipping goes faster...people get them earlier...and you look great. If not...then you kept your shipping commitment...and you look great. Underpromise....Overdeliver.

HK45 · 02-16-2018, 06:11 AM

Mohammad,

Sent you several emails in the past regarding releases, to no avail.

When will Naranja go on sale? Don't know how else to track your releases, thus signing up for DFS.

Current pending order shipments are:

2 x Angle
2 x Kulfi
2 x Chai
3 x Earl Gray Gelato

Further, My sincere thanks to DFS members as you've been tremendously helpful. I tend to read mostly, and you folks are a wealth of knowledge.

GroomingDept · 02-16-2018, 06:28 AM

(02-16-2018, 06:11 AM)HK45 Wrote: Mohammad,

Sent you several emails in the past regarding releases, to no avail.

When will Naranja go on sale? Don't know how else to track your releases, thus signing up for DFS.

Current pending order shipments are:

2 x Angle
2 x Kulfi
2 x Chai
3 x Earl Gray Gelato

Further, My sincere thanks to DFS members as you've been tremendously helpful. I tend to read mostly, and you folks are a wealth of knowledge.

Hi HK45 sorry for not replying to your emails. I usually reply quickly!

Thank you for your business, your order is shipping tomorrow, it's already packed. I'm not releasing anything new until I figure out how to ship orders quickly.

Matsilainen · 02-16-2018, 07:42 AM

(02-16-2018, 06:11 AM)HK45 Wrote: Further, My sincere thanks to DFS members as you've been tremendously helpful. I tend to read mostly, and you folks are a wealth of knowledge.

Welcome to the forum, and I’m glad to hear it has been helpful to you.

Razdon · 02-16-2018, 01:33 PM

Hi,

My package was sent on Wednesday, thanks Mo. Are you going to restock Wonderland today?
I'm new to this forum as well and I'd like to thank you guys for the information provided, you've been extremely helpful!

Cheers

Essrbc11 · 02-16-2018, 02:21 PM

Yea this is my first experience with grooming dept. hope this soap is excellent because the shipping is terrible compared to other artisans.

Sent from my iPhone using Tapatalk