#4,881
(12-02-2023, 09:56 PM)dtownvino Wrote:
(12-02-2023, 09:14 PM)gregcss Wrote: Dragonsbeard  Hi Frank, I am unable to checkout on the website due to Shipping not available warning. I'm not connected to VPN, I tried clearing cache and closing the browser, tried a different browser, re-adding things to my cart, removed products with alcohol and got the same error. This is a US address and I selected the suggested address that came up, which is accurate. Is there a known service disruption or do you think this is on my end?

[Image: eyCg3Pt.png]

Working fine here, I checked. I would clear all of your browsing history, then go back in and see if you still get it.  

Dragonsbeard i checked it to my home and to my parents address with many items, Shopify is ok so there is something in what the user entered if shipping isn’t allowed.

Thanks for checking and the same thing my website developer said to do.

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#4,882

Member
Virginia
dtownvino and Dragonsbeard Thanks for letting me know. I'll try again a little later.

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#4,883

Member
Virginia
Dragonsbeard It works fine until I add the 4.5oz Vetivert soap. Are there shipping restrictions inadvertently set (or not set) for the 4.5oz soap?

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#4,884

Just Here for the Shaves
Williamsburg, KY
Could it be credit card or payment information not matching the shipping address? That's all I've gotten if that's not the issue I'll get out of the conversation.

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This post by Dave in KY mentions views and opinions expressed and makes it known that they are "those of the author and do not necessarily reflect the official policy or position of DFS or any other member, agency, organization, employer or company."  Big Grin
#4,885
(12-02-2023, 10:17 PM)gregcss Wrote: Dragonsbeard It works fine until I add the 4.5oz Vetivert soap. Are there shipping restrictions inadvertently set (or not set) for the 4.5oz soap?

(12-02-2023, 11:07 PM)Dave in KY Wrote: Could it be credit card or payment information not matching the shipping address? That's all I've gotten if that's not the issue I'll get out of the conversation.

Hello all

We found the problem.

Recently, Shopify had an update, and when that happened some of the inventory went into the office, which is a location on the website. Where is they should be in the warehouse.. that’s why a couple people have gotten this message because it won’t ship from the office so we have to change the settings and we got some done over the phone but I’m going in tomorrow and I’m gonna go through every single product and get it all straightened out so there shouldn’t be any problems ordering for anybody no matter where you live inside the USA.

Sorry for the inconvenience anybody’s had this happen to them and I’m glad we caught the problem before too many people were affected by it.

An Dave in KY Your opinion always matters my friend.

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#4,886

Member
Virginia
(12-03-2023, 12:25 AM)Dragonsbeard Wrote:
(12-02-2023, 10:17 PM)gregcss Wrote: Dragonsbeard  It works fine until I add the 4.5oz Vetivert soap. Are there shipping restrictions inadvertently set (or not set) for the 4.5oz soap?

Hello all

We found the problem.

Recently, Shopify had an update, and when that happened some of the inventory went into the office, which is a location on the website. Where is they should be in the warehouse.. that’s why a couple people have gotten this message because it won’t ship from the office so we have to change the settings and we got some done over the phone but I’m going in tomorrow and I’m gonna go through every single product and get it all straightened out so there shouldn’t be any problems ordering for  anybody no matter where you live inside the USA.

Sorry for the inconvenience anybody’s had this happen to them and I’m glad we caught the problem before too many people were affected by it.

An Dave in KY  Your opinion always matters my friend.

Thanks for looking into this. I was able to submit the order - maybe Shopify moved them back.

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#4,887

Newbie in soap
South Korea
[Image: YCSFsaF.jpg]

SOTD 20231205

Razor - Game Changer .84

Blade - Gillette Platinum Light Blue

Brush - Pirate 3D

Soap - ETHOS Grooming Essentials Dragonsbeard

Post - ETHOS Grooming Essentials Dragonsbeard


DB is the set that makes me smell my hand all day long.

Applying the splash on the shaved skin, the scent on my hand lasts so long that I smell it many times Smile

Really nice, warm, and sweet scent!

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#4,888
(12-05-2023, 02:29 PM)Shaver_Brian Wrote: [Image: YCSFsaF.jpg]

SOTD 20231205

Razor - Game Changer .84

Blade - Gillette Platinum Light Blue

Brush - Pirate 3D

Soap - ETHOS Grooming Essentials Dragonsbeard

Post - ETHOS Grooming Essentials Dragonsbeard


DB is the set that makes me smell my hand all day long.

Applying the splash on the shaved skin, the scent on my hand lasts so long that I smell it many times Smile

Really nice, warm, and sweet scent!

That’s a good looking SOTD Brian and thank you for sharing my friend!

DanLaw, flask28, Shaver_Brian and 1 others like this post
#4,889

Newbie in soap
South Korea
(12-06-2023, 01:05 AM)Dragonsbeard Wrote:
(12-05-2023, 02:29 PM)Shaver_Brian Wrote: [Image: YCSFsaF.jpg]

SOTD 20231205

Razor - Game Changer .84

Blade - Gillette Platinum Light Blue

Brush - Pirate 3D

Soap - ETHOS Grooming Essentials Dragonsbeard

Post - ETHOS Grooming Essentials Dragonsbeard


DB is the set that makes me smell my hand all day long.

Applying the splash on the shaved skin, the scent on my hand lasts so long that I smell it many times Smile

Really nice, warm, and sweet scent!

That’s a good looking SOTD Brian and thank you for sharing my friend!


Always welcome Frank Smile

People asked me what perfume I used.

And I said I don't have a perfume with this scent but aftershave. They asked me about it because they really liked the scent of DB so much that they wanted to buy one Smile

And the scents from your splashes are strong enough so I always enjoy applying them before going to work as an alternative of perfume.

But I will surely buy EDP of DB

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#4,890
(12-06-2023, 09:09 AM)Shaver_Brian Wrote:
(12-06-2023, 01:05 AM)Dragonsbeard Wrote:
(12-05-2023, 02:29 PM)Shaver_Brian Wrote: [Image: YCSFsaF.jpg]

SOTD 20231205

Razor - Game Changer .84

Blade - Gillette Platinum Light Blue

Brush - Pirate 3D

Soap - ETHOS Grooming Essentials Dragonsbeard

Post - ETHOS Grooming Essentials Dragonsbeard


DB is the set that makes me smell my hand all day long.

Applying the splash on the shaved skin, the scent on my hand lasts so long that I smell it many times Smile

Really nice, warm, and sweet scent!

That’s a good looking SOTD Brian and thank you for sharing my friend!


Always welcome Frank Smile

People asked me what perfume I used.

And I said I don't have a perfume with this scent but aftershave. They asked me about it because they really liked the scent of DB so much that they wanted to buy one Smile

And the scents from your splashes are strong enough so I always enjoy applying them before going to work as an alternative of perfume.

But I will surely buy EDP of DB

Thank you Brian for the feedback and yes the EDP is stronger in scent strength and longevity than the Skin Food Splash.

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