Documentation of a Shedder...

Shave two: 8 Hairs.


I wasn't going to publish the seller's name, nor the brush, but after today's EIGHT HAIR loss---all bets are off.

This is the brush:
A Plisson 16 HMW
I paid over $388 for this.

You can research the seller's name on the BST Archives.
Seller never actually said the brush "never shed", but rather obfuscated the issue by saying: "I never had a problem with it"
Complete BS.
Think twice, before purchasing from this member.

By revealing this issue, I have guaranteed that I'll never be able to recoup my money. Besides, I wouldn't dream of selling this brush without FULL DISCLOSURE.

I am sorry to read of your troubles and frustrations with this brush. Zooming in on the images of collected hairs, it doesn't appear that any glue or adhesive residue is present at the ends of the hair. Are you seeing any of that in person? Do you think it is possible those are remnants from a not fully combed out knot, assuming little use prior to your receipt? I wonder if attempting to gently comb it out (or maybe a deeper cleaning with baby shampoo) might bring out any other loose (or on the verge of loose) hairs. Of course that does not address everything that has transpired. But I have previously experienced some shedding from a not fully combed out knot, with a variable number of hairs that work their way out on a given shave session.

Let me address this. I have been an avid brush collector since 2014, having owned more brushes (new and used) than I can recall. NEVER have I had to "brush out a knot". When did this start? I just received a NOS Rooney Style 2 yesterday. It NEVER had seen water. Soaked it; did a lather to wash out some funk and went to town. NOT ONE HAIR LOST.
The real issue here is that the seller FAILED TO DISCLOSE that this brush sheds. Period.

Shave two: 8 Hairs.


I wasn't going to publish the seller's name, nor the brush, but after today's EIGHT HAIR loss---all bets are off.

This is the brush:
A Plisson 16 HMW
I paid over $388 for this.

You can research the seller's name on the BST Archives.
Seller never actually said the brush "never shed", but rather obfuscated the issue by saying: "I never had a problem with it"
Complete BS.
Think twice, before purchasing from this member.

By revealing this issue, I have guaranteed that I'll never be able to recoup my money. Besides, I wouldn't dream of selling this brush without FULL DISCLOSURE.

I am sorry to read of your troubles and frustrations with this brush. Zooming in on the images of collected hairs, it doesn't appear that any glue or adhesive residue is present at the ends of the hair. Are you seeing any of that in person? Do you think it is possible those are remnants from a not fully combed out knot, assuming little use prior to your receipt? I wonder if attempting to gently comb it out (or maybe a deeper cleaning with baby shampoo) might bring out any other loose (or on the verge of loose) hairs. Of course that does not address everything that has transpired. But I have previously experienced some shedding from a not fully combed out knot, with a variable number of hairs that work their way out on a given shave session.

Let me address this. I have been an avid brush collector since 2014, having owned more brushes (new and used) than I can recall. NEVER have I had to "brush out a knot". When did this start? I just received a NOS Rooney Style 2 yesterday. It NEVER had seen water. Soaked it; did a lather to wash out some funk and went to town. NOT ONE HAIR LOST.
The real issue here is that the seller FAILED TO DISCLOSE that this brush sheds. Period.

Just to be clear. I was not suggesting that if this was the result of a production variance, which does happen, that it absolves the seller. That is what I was attempting to communicate by my earlier statement: "...Of course that does not address everything that has transpired." And just for a data point in current years: there is a well know artisan that charges a significant premium for their hand tied knots, and they do NOT fully comb out the knot. They do disclose that as part of the break in process.

I do hope you are able to have this situation remedied to your satisfaction.

I am sorry to read of your troubles and frustrations with this brush. Zooming in on the images of collected hairs, it doesn't appear that any glue or adhesive residue is present at the ends of the hair. Are you seeing any of that in person? Do you think it is possible those are remnants from a not fully combed out knot, assuming little use prior to your receipt? I wonder if attempting to gently comb it out (or maybe a deeper cleaning with baby shampoo) might bring out any other loose (or on the verge of loose) hairs. Of course that does not address everything that has transpired. But I have previously experienced some shedding from a not fully combed out knot, with a variable number of hairs that work their way out on a given shave session.

Let me address this. I have been an avid brush collector since 2014, having owned more brushes (new and used) than I can recall. NEVER have I had to "brush out a knot". When did this start? I just received a NOS Rooney Style 2 yesterday. It NEVER had seen water. Soaked it; did a lather to wash out some funk and went to town. NOT ONE HAIR LOST.
The real issue here is that the seller FAILED TO DISCLOSE that this brush sheds. Period.

Just to be clear. I was not suggesting that if this was the result of a production variance, which does happen, that it absolves the seller. That is what I was attempting to communicate by my earlier statement: "...Of course that does not address everything that has transpired." And just for a data point in current years: there is a well know artisan that charges a significant premium for their hand tied knots, and they do NOT fully comb out the knot. They do disclose that as part of the break in process.

I do hope you are able to have this situation remedied to your satisfaction.

Thank you. This'll never be remedied to my satisfaction, unless by some miracle, the seller develops some much-needed integrity and offers me a refund.

BTW, next post will include a name. I am not going to continue to protect an unscrupulous DFS member.

The seller should contact Plisson for the return of the brush, the knots are very easy to change the handles are threaded.

The brush can also be stabilized.

The seller should contact Plisson for the return of the brush, the knots are very easy to change the handles are threaded.

The brush can also be stabilized.

Interesting.
How are knots stabilized?
If the seller offers to pay for the return/replacing and subsequent shipping back to me, I would gladly accept.
However, the leg-work that would be involved is not something I am willing to undertake.
I purchased the brush without the vital information that the knot was "unstabile"...aka, a shedder.
Also keep in mind, I am in the USA and Seller is in England.
This was no $40 Semogue, Luis. If it was, this thread would not exist.

The moral of this story is:
Sellers---be honest. Ommission of pertinent facts is as bad as lying.

The seller should contact Plisson for the return of the brush, the knots are very easy to change the handles are threaded.

The brush can also be stabilized.

Interesting.
How are knots stabilized?
If the seller offers to pay for the return/replacing and subsequent shipping back to me, I would gladly accept.
However, the leg-work that would be involved is not something I am willing to undertake.
I purchased the brush without the vital information that the knot was "unstabile"...aka, a shedder.
Also keep in mind, I am in the USA and Seller is in England.
This was no $40 Semogue, Luis. If it was, this thread would not exist.

The moral of this story is:
Sellers---be honest. Ommission of pertinent facts is as bad as lying.

I wanted to say that it may stop losing hair with the uses, I have some Plisson and have never lost a hair, good luck Mate

The seller should contact Plisson for the return of the brush, the knots are very easy to change the handles are threaded.

The brush can also be stabilized.

Interesting.
How are knots stabilized?
If the seller offers to pay for the return/replacing and subsequent shipping back to me, I would gladly accept.
However, the leg-work that would be involved is not something I am willing to undertake.
I purchased the brush without the vital information that the knot was "unstabile"...aka, a shedder.
Also keep in mind, I am in the USA and Seller is in England.
This was no $40 Semogue, Luis. If it was, this thread would not exist.

The moral of this story is:
Sellers---be honest. Ommission of pertinent facts is as bad as lying.

I wanted to say that it may stop losing hair with the uses, I have some Plisson and have never lost a hair, good luck Mate

Now I understand. Thanks, I hope so too.

I am not looking to get into a debate or argue and prefer to talk privately but I feel it's important to say my peace as I don't want my reputation to be ruined and very upset to see this thread making it look like I have sold a faulty brush when this is completely not the case. I brought this brush direct from plisson and only used it a few times I have nearly 100 brushes so I don't get round to using each brush that much, in my few times of using it I never had any issues with shedding if I had I would have contacted plisson directly to report this. It's normal for new brushes to shed and this brush is in absolutely immaculate condition like new and I only face lather very gently so this just may be normal and once you have used this brush 15-20 times it may be absolutely fine so I feel you need to give it time rather then jumping to conclusions that I have sold you a shedding brush. I did offer to contact plisson directly if this continues and of course if it is the case this brush continues to shed and shed im sure they will fix it. I have many other plisson brushes and never had any issues so I was very supprised to hear this and of course I understand your upset but I have a completely clean conscience and would never sell a faulty brush, I have been selling so many items on this forum and others for many years and everyone can see my feedback iv never had any complaints only positives, I am an honest person and try to be as transparent as possible when selling any of my items. Also may be a good idea to make a video of you hand lathering so we can see all the hairs coming out and we can send this to plisson to see what they say, this is a new brush not vintage so this definitely should not continue to shed but as I said and others have mentioned its normal for new brushes to shed a bit so give it time. Anyway I have said my peace and please know everyone I have never and will never sell faulty items to people if there any flaws on any of the stuff I sell I will always mention this. God bless

Feel free to PM me when you are prepared to issue me a refund. Then you can send this brush to Plisson and when it's "repaired", you may re-sell it and state unequivocally that it does not shed.
Meanwhile, I will continue to chronicle the hair loss of this brush.

I am very interested in this issue and the resolution of this matter. Not so much for the drama about who did what-I think that there are potential resolutions, one of which primotenore has outlined, that everyone could be happy with and I hope that happens here.

Personally I am more interested in how it is possible that a $400.00 bush has more problems than a $40.00 "top of the line" Semogue does. Both are supposedly "hand made" so I might expect some variance but I have never had a brush that shed like what I am seeing in the pictures. If that is the case, what is the point of buying a $400.00 brush over a $40.00 Semogue?

primotenore , I hope that this does not come across as being dismissive of your disappointment about a possible lack of integrity in a fellow forum member. I understand the importance of integrity in our current digital, disconnected world (I was actually thinking about starting a thread on exactly this topic as it relates to vendors), and whenever I hear protestations from someone saying "I would never do this and I would never do that" rather than just fixing the problem immediately it makes me suspicious. OTOH, it is difficult to crawl into someone else's mind and impute motives to their actions and even statements. Who knows what goes on in the minds of other people? People are strange, and sometimes even self delusional.


Anyway, I hope this gets resolved and I learn something about the true value of $400.00 brushes.

Also, I have never heard of a knot being "stabilized". What does this even mean?