txiab Wrote:Does anyone know how many razors are in each drop?
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James Just Mentioned on Reddit, that he stops around 15!
Wow I thought it would have been much more than that! I mean
He stated a 3 Week period to fulfill... That's 5 Razors a Week On Avg!
Maybe now an Average of $500 a piece... @ $2,500 a Wk... GROSS... He's not getting Rich, that's for sure!
Tony
(08-10-2019, 08:13 PM)Kehole Wrote:(08-10-2019, 06:56 PM)LOOT Wrote:(08-10-2019, 06:46 PM)Kehole Wrote: Mail Call
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Wolfman Ti wr2 1.05 with WRH1 handle
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My unicorn razor, the one that I use day after day after day, got a backup today. I was always paranoid about “what if something happened to it?” Well now I don’t need to worry about it. Stoked. Also, this wrh1 handle is the bees knees. I think it might be my favorite handle James offers
Congrats Sean, those polished Ti razors are beautiful. I guess we know who the president of the club is....
Haha. Don’t be so demure my man we all know who runs the show around here.
Please....I've seen your business card, sir.
(08-11-2019, 02:00 AM)LOOT Wrote:(08-10-2019, 08:13 PM)Kehole Wrote:(08-10-2019, 06:56 PM)LOOT Wrote: Congrats Sean, those polished Ti razors are beautiful. I guess we know who the president of the club is....
Haha. Don’t be so demure my man we all know who runs the show around here.
Please....I've seen your business card, sir.
Petronius Wrote:Hmm, same issue like last time. Order confirmed and then canceled. TBH order was confirmed only for head polished mirror…It looks like I have to wait for my new 1.35 some time yet and times when was enough to pick handle and James wrote back if you want to have whole razor ended up. I wrote to James but no reaction. Is frustrating when you miss "The Minute" within three weeks. Twice frustrating is when you have razor in basket but you can´t end up your order but three times frustrating is when your order is confirmed and then canceled ...
Don´t get me wrong, I m not complaining. Just want to share my experience with those who wasn´t successful. Perhaps next time. I had to improve my mood so I bought another razor and asked my friend if he can send me on loan his razor which is sold out and he said yes … Life is beautiful again. Happy Sunday to all.
James addressed this in the following way....still not 100% clear...I guess he evaluates on a case by case basis.
Q1a. Your drops are over in under a minute, so most people rush through them in a blind panic and sometimes mistakes are made: handles are forgotten, gaps are wrongly picked etc. In the past, customers could email you with their order no. and correct such mistakes. I have heard you no longer entertain any such emails and only fulfil what is stated on the original order...how would you deal with a genuine customer mistake or oversight during checkout ? When customer requests a modification, where do you draw the line?
James' Answer: "This issue is a combination of technical stuff with the website and somewhat gaming the system from a customer point of view. There are mild corrections that are understandable, such as "I wanted a stand with this order, please add this" to more questionable "I want a completely different order". The latter is what I would say is no longer acceptable. I'd rather just cancel the order and let someone else go ahead. Especially when scalpers are factored into this, which doesn't help at all to sort this out."
My interpretation: I think it makes for a much faster checkout to choose just a part...and then make up the deficit via email later. That's a tempting option. Maybe this is what he means when he says 'gaming the system from a customer point of view'. I guess, moving forward, one has to capture their order as accurately as possible...then, if necessary, be contrite and hope for the best.
PS. I hope Ramzy2001 heard back fm James...I think he may be a bit more lenient towards a first time customer...
Q1a. Your drops are over in under a minute, so most people rush through them in a blind panic and sometimes mistakes are made: handles are forgotten, gaps are wrongly picked etc. In the past, customers could email you with their order no. and correct such mistakes. I have heard you no longer entertain any such emails and only fulfil what is stated on the original order...how would you deal with a genuine customer mistake or oversight during checkout ? When customer requests a modification, where do you draw the line?
James' Answer: "This issue is a combination of technical stuff with the website and somewhat gaming the system from a customer point of view. There are mild corrections that are understandable, such as "I wanted a stand with this order, please add this" to more questionable "I want a completely different order". The latter is what I would say is no longer acceptable. I'd rather just cancel the order and let someone else go ahead. Especially when scalpers are factored into this, which doesn't help at all to sort this out."
My interpretation: I think it makes for a much faster checkout to choose just a part...and then make up the deficit via email later. That's a tempting option. Maybe this is what he means when he says 'gaming the system from a customer point of view'. I guess, moving forward, one has to capture their order as accurately as possible...then, if necessary, be contrite and hope for the best.
PS. I hope Ramzy2001 heard back fm James...I think he may be a bit more lenient towards a first time customer...
I read that conversation yesterday very carefully and your interpretation is not my case … I added to basket all what I wanted but money went only for part … Is more logical to order head than handle if you want to "make up the deficit via email later" and my previous confirmation was for handle and polished mirror surface… James also can very easy compare everyone´s email order with canceled order via his page. My order was exactly the same.
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