Rockwell Model T

So I guess there is another delay in production.  The head will now be made of Zamak also?

Good grief! This has been the longest delay I have ever experienced waiting for a razor.  

Good grief indeed-another delay! I pledged on January 7, 2017. But celestino I also pledged to the Occam's Razor on October 19, 2016. Still waiting...

That is quite unfortunate to hear regarding the Occam's Razor, Michael. I hope that one materializes soon, for you.

I decided to go for a Model T today because I enjoy my 6s so much. I expect to wait while all earlier orders are filled, but I'm excited.

The 6S is on my list.

FYI Gents....... Just to keep those in the loop. And, prolong the agony of “when will these razors be finalized?” It just has to be frustrating delay after delay for those who faithfully backed this endeavor. I don’t doubt that Rockwell won’t deliver, but it has been a serious setback once again. And, get this. Price for the Model T will certainly be north of $150. Say What?! For a Zamak head??!! Yup. Just read on......



posted by Rockwell Razors
Dec 16, 2017 • 6:29PM
19 hours ago
December Update - Ongoing Assembly & Projected Shipping
Dear Backers,

Since the last update, we’ve been heads-down working to get these razors into your hands as soon as possible, and we wanted to ensure we’d made enough progress to share a meaningful update! In this update, we’re pleased to provide an updated shipping timeline, updates on the Canadian assembly process, and a final reflection of milestones for Rockwell in 2017.

Final Parts Adjustments

The production of the newly adjusted parts mentioned in the last update, specifically the T-Bar Head, was delayed due to testing showing issues with the adjusted molds being able to hold new tolerances, but these concerns have been were solved in with a minor design change. The change, for those interested, involved casting a the T-Bar Head and reaming a precise hole for press-fitting with the T-Bar Rod versus the earlier design which casting the T-Bar Head with a built-in hole, which displayed too much variation in full production. The production of the new T-Bar Heads is nearly complete. After completion of that production, we are rushing in the new T-bars for final reaming steps in Canada before the final, full assembly. We’ve scheduled this reaming process to take place shortly after machinists in Canada are back at work in early January, after the winter holidays.

Updated Shipping Timelines

At this time, based on availability of the new T-Bar Heads, we are expecting to begin fulfilling at the end of January, and expect to finish fulfilling by the end of May. The first razors to ship out will be White Chrome, with batches of the other finishes to follow shortly after. We’re doing everything in our power to accelerate the shipping timeline without compromising the stringent quality standards that must be adhered to in order to create Model T razors that deliver the best shave in the world.

Canadian Assembly Process

Assembly of the Model T in our own facilities has been moving along, but it’s become clear we will need additional machinery and additional assembly lines get up to a more productive rate of assembly. We’ve ordered these machines and they’re on their way. We’re expecting this will significantly assist in the assembly process and we’re factored this additional speed into our shipping timelines.

Upcoming Update Dates

We wanted to express that we certainly hear our backers’ requests for more predictable updates going forward, and we wanted to commit to up-front update dates for the next few months. You can expect to hear from us on January 26th, February 23rd, and March 30th.

Milestones in 2017

2017 has been quite a year for Rockwell Razors. The Rockwell Model T represents our most ambitious project to date, and although we are sorry about the delays, we are proud of the excellent work of our engineers and manufacturing partners. This razor is a precision instrument and has taken all our prior experience and commitment to quality to push through the engineering and production challenges. We’re in the final stretch and can’t wait to deliver to you in early 2018. The cost and complexity of manufacturing this razor also make it clear that you, our backers, are getting fantastic razor at a very significant discount to what the final retail price will be on this Model T, which is only fair given your incredible support. We haven’t settled on a final retail price, but it will almost certainly be north of $150 USD.

In 2017 Rockwell has matured into a real operating company with a full product line including the widely praised Rockwell 6S and 6C, which are considered by many to be some of the best 3-piece razors available on the market. We have now shipped 100,000 razors and other products to happy customers. In addition, we have a full product line over 20 products including shaving cream, shave brushes, stands, beard products, and more. These product are now available online and from many retailers around the world. As a stable operating company you can rest assured that we have the means to fulfill our commitment to you to deliver the best Model T possible in 2018.

Of course, we could never have achieved these milestones without the support of you, our backers. If this is your first Rockwell campaign or if you’ve been with us since the Rockwell 6S campaign (launched way back in 2014!), we can’t thank you enough for your incredible ongoing support.

Some Final Words & Thanks

We wanted to take this opportunity to sincerely thank our backers that have continued their pledged support for the Model T project before we head into the holidays. When we launched a crowdfunding campaign for the first twist-to-open, adjustable razor in over 50 years, we certainly were not anticipating all the complex challenges that come along with such a unique, precision-dependent design, and the extended time it would take to bring the Model T to fruition.

We certainly appreciate our backers that have been supportive through good news and bad news, and in the spirit of crowdfunding, the backers who have expressed that support either publicly or privately. At the same time, we recognize that some backers may no longer be interested in pledging their support for this project. In the past, we have offered backers the opportunity to withdraw their pledge and receive a refund - there appears to have been some confusion with backers thinking they didn’t have this option, likely due to many other campaigns not offering this same courtesy to their backers. We wanted to clarify that any backers no longer interested in supporting the Model T are welcome to email us at info@rockwellrazors.com any time to request to withdraw their pledge - please do not just leave a comment on the comment board, as we are unable to process refunds without your email address and your confirmation via email. However we do want to be upfront in making it clear that the Rockwell Model T’s final retail price will be significantly higher than the crowdfunding pricing.

Over the last 3 years trying our best to improve shaves around the world, we’re constantly learning about how to build better products and serve our customers better. Naturally, many of these lessons have to be learned by building on mistakes, and we’ve had a chance to learn an immense number of lessons in delivering over 100,000 razors to happy customers. The main lesson we’ve learned is that it’s always better to take our time to get things right rather than rushing; whether it’s a product, process, or even an email response to a customer. We wanted to take this opportunity to thank you for allowing us the time to get this product right - we expect you will love the Model T razor that ultimately reaches you, and it will be well worth the wait. Have a fantastic holiday season, and we’ll talk to you in the new year (though we’re of course available by email or by comment to answer questions any time)!

Sincerely,

Gareth
Co-Founder, Rockwell Razors

It has been much to long for me and I have requested a full refund and the money will be put into a razor that is already available.

It has been much to long for me and I have requested a full refund and the money will be put into a razor that is already available.

Good for you. I don't blame you one bit to be honest. Like I said previously, I have no doubt that they will deliver a product, but to what extent does a consumer that has already deposited money on good faith, hang on to a manufacturers word of promise for a vision of a product get duped countless times, on false ready/delivery dates that haven't panned out numerous times. I know it's only a few bucks in the grand scheme of things, but it's about principal, isn't it? Or am I wrong about this subject?

It's about the money..1964 when i first got into trucking i had a small problem with the company, spoke to the union shop steward, told him my problem then said to him it's not the money it's the principle. He told me you can't spend principle, and he told me if i ever mentioned principle again he never would help me again. If rockwell wants to build a razor thats great, build it then sell it.
Let them go to a bank for the money. Thanks for listening to me. Remember it is all about the money, sad but true.

Sent from my QTAQZ3 using Tapatalk

I hope they sort it out with no more obstacles.

I've posted elsewhere regarding my disdain for this kind of ordering process. I had a bad experience Kickstarting an electronics item that devolved into years of set backs and changes that fundamentally altered the hunk of junk that was eventually presented as a finished product. This endeavor is nothing close to the over drawn circus where I leaned my lesson.

The fellows at Rockwell are honorable in their prior projects. I hope they learn a lesson at a higher level from this, do your r&d and prototypes behind the scene. Come to market when your finished product is ready and to have volume to offer for sale. Burning the built up brand equity and also goodwill and anticipation in your eager customers is bad.

I think Todd is right. They have burnt some brand equity in this process. I still expect them to come through at some point, but I have not been waiting nearly as long as most.