#11

Member
Utah
I think you are doing the right thing. Just because they didn't provide the best customer service does not mean justify you compromising your standards. Stand on the higher ground and take pleasure in knowing how much better you are than they are.

primotenore and Aurelian28 like this post
#12
(09-15-2016, 04:44 PM)grim Wrote: A man walks into a bank and deposits $5,000.  The next day he sees a credit for $50,000.

What does he do? Both legally and ethically?
He goes onto eBay and bids the extra $45,000 on a rare, one of a kind, Gillette toggle prototype. Wink

Michael P, User 1429, Matsilainen and 2 others like this post
#13

Veni, vidi, vici
Vault 111
I like to be comfortable when looking in the mirror. Good on you fgeib07

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~~~~
Primo
Shaving since 1971; enjoying my shaves since 2014
A che bel vivere, che bel piacere, per un barbiere di qualità! Happy2
#14

Restitutor Orbis
(This post was last modified: 09-16-2016, 07:23 AM by Aurelian28.)
(09-16-2016, 02:06 AM)primotenore Wrote: I like to be comfortable when looking in the mirror. Good on you fgeib07

Hear, hear. Honor is priceless.

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#15

Member
Central Maine
Just to play devils advocate for a minute. And BTW, I agree that there should be communication between seller and buyer.

Maybe, just maybe there was a glitch in the sellers e-mail basket. I write that because when I got this computer a few years ago and using the new Win8 the program was putting some emails into a trash basket that was in a spot that wasn't easy to find. Not all of them, just maybe 1 in 100. After awhile I found the nook where they were and answered them. But for some folks it was months later. I don't know that they ever got back to me. Was it my fault? Well, maybe, but I'm at the point in my life where I just want to use the things and not know the nuts and bolts. I blame the email program. Why some and not all? That way at least I would have explored all of the subdirectorys and such to find where they were going.

But anyway, maybe it wasn't their fault, they found the error and are trying to make it up to you. Now if they just don't answer emails, it still behooves you to contact them. You did your part, if they don't contact you you've got a clear conscience and keep the products. I would contact them once, no more than that. If they answer emails great, if not, it's their loss. It's all on them at that point. It also could be that your packaged order got confused with another. I've done that. The person who got less than they ordered contacted me to correct the situation. The person who got a huge bonus order didn't let me know. I'd have let them keep it anyway in all likelihood as I've done in the past, but it would have been nice to know who got it so that I could figure out how I made the error.

It's not what folks do when everyone is watching, but what one does when no one is that proves whether one is truly honest. Not everyone is. It's just that simple.

BadDad, CrowneAndCrane, Tbone and 1 others like this post
Brian. Lover of SE razors.
#16
That's for that info. As of now still no reply so
#17
In all seriousness, some online sellers include extra goodies in an order, just to be nice. It also introduces customers to products they might like, but would not otherwise have tried. Usually it is small things, like a pack of blades, soap samples, etc. Occasionally, though, a much fancier item or two will be added. If you get all the items you ordered, it is likely that a few extras fall into this category. If there are a ton of full price extras, or if very costly items are added relative to the dollar amount of order, then yeah, it is probably a mistake.

If you have notified the seller and he/she does not respond in a reasonable time frame, then I would say the extras are rightfully yours. The same would apply to 50,000.
#18
There's no question in my mind I would stiff the bank. They've been sticking us for decades

steeleshaves likes this post
#19
Well no reply they had more then enough time to request the items back so I will go ahead and enjoy the items.

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#20

Posting Freak
(09-15-2016, 04:44 PM)grim Wrote: A man walks into a bank and deposits $5,000.  The next day he sees a credit for $50,000.

What does he do? Both legally and ethically?

While it would be fun to take the money and run, legally you have no right to it and the bank will use all coercive resources at their disposal (police, courts etc) to ensure they get it back. There is a whole body of law on Mistake - finders keepers doesn't really apply. Actually a finder of property has the best claim to the property against the entire world but for the true owner. Law of Abandonment, Law of Treasure Trove, are all fascinating aspects of Personal Property Law.Smile

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