One thing I'm noticing is the head is slightly smaller than the ti diamondback. I'll see how it shaves shortly.
(This post was last modified: 8 hours ago by dtownvino. Edited 1 time in total.)
(9 hours ago)GlazedBoker Wrote:He wipes down and inspects every one himself. They shipped a month late from the machine shop and he had to see a few polishes on the razors before approving which one to use. They are not hand polished, they get a similar process to the Ti variant.(10 hours ago)Bradende Wrote: 48 hours after Andrew told me I would receive tracking and still to no surprise no tracking after I asked to cancel if he was unable to ship it this week…. Last time I ever do a pre order with Paradigm.
I can understand your frustration with the situation at hand. I’m not privy to your specific circumstances or expectations for having this particular product from Paradigm delivered in the projected time frame that was stated on his website. I say projected because as a previous Paradigm customer that has purchased a couple of products from Paradigm in the past, recent history has shown that Paradigm rarely makes an on-time delivery time frame from their projected stated delivery expectation. What goes on there, I can not say nor do I know the practices & procedures that Andrew at Paradigm employs to prepare and ship said products to waiting consumers. However, I have found the wait to be a minor nuisance for the quality & craftsmanship of his products which in my estimation are of world class caliber and I can confidently say elite of the elite producers in the luxury razor division. I’m not arguing nor stating that you don’t have a right to an expectation that was promised to you and unfortunately was not met to your standards. You have every right to feel annoyed and even mislead. All I can say is have a bit more patience as Andrew at Paradigm will eventually come through and fulfill the orders that were placed. Subsequently, your purchase is protected 100% by the financial institution that backs your credit card on a full refund if you so choose to cancel your purchase. Equally protected if one used PayPal as the medium for purchasing at Paradigm.
Again, I’m not defending nor protecting what Paradigm is doing nor has done in the past and present but, everyone who has ordered will receive their product without fail. On the time issue and then a personal promise that was made to you, you have every right to feel disappointment. You get no argument from me on that. just hang in there just a tiny bit longer. I believe the wait will be worth the minor inconvenience.
Great shaves to you amigo…
Still it can be frustrating to wait, but has always resulted in a razor I’m happy with.
(10 hours ago)Bradende Wrote: 48 hours after Andrew told me I would receive tracking and still to no surprise no tracking after I asked to cancel if he was unable to ship it this week…. Last time I ever do a pre order with Paradigm.
So Andy may be more of a "Over promise, under deliver" when it comes to getting his razors into your hands. I will say the copper DB is in the "Over delivered" category. I received my razor pretty much within his original delivery time frame of mid February. When you have to ship stuff to someone else to do the finish detail work and then wait for those items to be returned, things can and do happen to throw a wrench into the monkey works. I'm the worlds worst when it comes to waiting so I just have to put it out of mind.
I had ordered a Diamondback Ti, but after waiting two months I had talked myself out wanting it and was able to cancel the order so I fully understand where you're coming from. I'll also say I'm glad I didn't get the Ti DB as there's been plenty of opportunities to pick up one on BST, but they never tripped my trigger.
I understand that product launches get delayed, but it's pretty ridiculous not to communicate that to your customers when you're holding $375 of their money. It's 2025. It's not that hard to update one line on the product page or send a mass email to your buyers. We shouldn't have to rely on secondhand information that's posted on forums by guys who happen to know the owner of the company.
(7 hours ago)Stickshift Wrote: I understand that product launches get delayed, but it's pretty ridiculous not to communicate that to your customers when you're holding $375 of their money. It's 2025. It's not that hard to update one line on the product page or send a mass email to your buyers. We shouldn't have to rely on secondhand information that's posted on forums by guys who happen to know the owner of the company.
That's a fair point. I'm with you on that.
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