#31

expert shaver
PSL
Now my delivery was pushed back to Feb 8. I really don't like UPS Ground service. My razor is still in California.

cornbread likes this post
#32
Just got delivery of my v2. This normal? You have this issue too? I reached out to Phil, I'll see what he says. 

[Image: p9NChyZ.jpg][Image: dDWaSqO.jpg]

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#33
(This post was last modified: 02-03-2022, 07:47 PM by cornbread.)
(02-03-2022, 07:14 PM)ALI Wrote: Just got delivery of my v2. This normal? You have this issue too? I reached out to Phil, I'll see what he says. 

[Image: p9NChyZ.jpg][Image: dDWaSqO.jpg]

It looks like polishing compound.  Does it come off with soap and a toothbrush?

Ps this is embarrassing at this point.  3rd straight release with issues. How do you let razors out the doors looking like this? Regardless if it easily washes away.  I got one on the way as well.

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#34

Just Here for the Shaves
Williamsburg, KY
(This post was last modified: 02-03-2022, 07:49 PM by Dave in KY.)
I would think with all the hiccups in the past that they would have made sure that there was no issues when these went out especially the first ones going out. I'm getting apprehensive about what's incoming....... Not that I don't think Phil will make everything right. Just who wants this aggravation when making new purchases described as highly polished.....

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This post by Dave in KY mentions views and opinions expressed and makes it known that they are "those of the author and do not necessarily reflect the official policy or position of DFS or any other member, agency, organization, employer or company."  Big Grin
#35

expert shaver
PSL
(02-03-2022, 07:45 PM)Dave in KY Wrote: I would think with all the hiccups in the past that they would have made sure that there was no issues when these went out especially the first ones going out. I'm getting apprehensive about what's incoming....... Not that I don't think Phil will make everything right. Just who wants this aggravation when making new purchases described as highly polished.
Totally agree with you Dave. Phil said he inspected all the razors. Hopefully it's just dirt or dust particles that can be wiped clean.

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#36

Member
Singapore
If the razor is supposed to be high polish, best NOT to use a toothbrush. Soak it and hopefully it comes off with a light wipe.

At this point, all that's been said in the past about this vendor's reliability and attention to detail / quality has been said ... and apparently still remains valid.

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#37

Just Here for the Shaves
Williamsburg, KY
(02-03-2022, 07:14 PM)ALI Wrote: Just got delivery of my v2. This normal? You have this issue too? I reached out to Phil, I'll see what he says. 

[Image: p9NChyZ.jpg][Image: dDWaSqO.jpg]

So I saw your SOTD photo and it looked cleaned up? What was the word from Phil ? How'd you clean it ? How's the shave ? Don't leave us hanging Big Grin

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This post by Dave in KY mentions views and opinions expressed and makes it known that they are "those of the author and do not necessarily reflect the official policy or position of DFS or any other member, agency, organization, employer or company."  Big Grin
#38
(This post was last modified: 02-04-2022, 05:20 PM by ALI.)
Good morning my friend Dave in KY . 

I did reach out to Phil, he could not diagnose the issue from my picture and asked me to send it back to him at my expense. I'm going to move on from this vendor. Life is short. 

The issue, which is purely cosmetic, is on the other side. There are two issues. The first is in the interior of the head. As the picture shows, there is some type of material that looks like dirt. It is still there, but I suspect it may be removed with a toothbrush and some dish soap. The second issue, is some spots / imperfections on the exterior of the other side (the opposite side of the SOTD pic that you saw). The second issue is minor and does not impact the shave at all, but it is a little disappointing to me.

As to the shave itself, it's decent. But for my money, I'll buy a Vector any day over this. 

Maybe I'm a difficult customer. But for $190, I am not happy with the quality of the product I received (poor QC in my opinion). 

Just my 2 cents. I hope others have a better experience with this vendor. As for me, I am moving on.

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#39

Just Here for the Shaves
Williamsburg, KY
(This post was last modified: 02-04-2022, 05:24 PM by Dave in KY.)
(02-04-2022, 05:19 PM)ALI Wrote: Good morning my friend Dave in KY . 

I did reach out to Phil, he could not diagnose the issue from my picture and asked me to send it back to him at my expense. I'm going to move on from this vendor. Life is short. 

The issue, which is purely cosmetic, is on the other side. There are two issues. The first is in the interior of the head. As the picture shows, there is some type of material that looks like dirt. It is still there, but I suspect it may be removed with a toothbrush and some dish soap. The second issue, is some spots / imperfections on the exterior of the other side (the opposite side of the SOTD pic that you saw). The second issue is minor and does not impact the shave at all, but it is a little disappointing to me.

As to the shave itself, it's decent. But for my money, I'll buy a Vector any day over this. 

Maybe I'm a difficult customer. But for $190, I am not happy with the quality of the product I received (poor QC in my opinion). 

Just my 2 cents. I hope others have a better experience with this vendor. As for me, I am moving on.
Thanks man for the honest reality of the situation. Hoping mine is right or I'll just send back for a refund. Sorry it wasn't as expected or the experience you deserved  Happy2

Unfortunately the lack of QC is Becoming more common among some vendors ......

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This post by Dave in KY mentions views and opinions expressed and makes it known that they are "those of the author and do not necessarily reflect the official policy or position of DFS or any other member, agency, organization, employer or company."  Big Grin
#40

Member
Atlanta, GA
(02-04-2022, 05:23 PM)Dave in KY Wrote:
(02-04-2022, 05:19 PM)ALI Wrote: Good morning my friend Dave in KY . 

I did reach out to Phil, he could not diagnose the issue from my picture and asked me to send it back to him at my expense. I'm going to move on from this vendor. Life is short. 

The issue, which is purely cosmetic, is on the other side. There are two issues. The first is in the interior of the head. As the picture shows, there is some type of material that looks like dirt. It is still there, but I suspect it may be removed with a toothbrush and some dish soap. The second issue, is some spots / imperfections on the exterior of the other side (the opposite side of the SOTD pic that you saw). The second issue is minor and does not impact the shave at all, but it is a little disappointing to me.

As to the shave itself, it's decent. But for my money, I'll buy a Vector any day over this. 

Maybe I'm a difficult customer. But for $190, I am not happy with the quality of the product I received (poor QC in my opinion). 

Just my 2 cents. I hope others have a better experience with this vendor. As for me, I am moving on.
Thanks man for the honest reality of the situation. Hoping mine is right or I'll just send back for a refund. Sorry it wasn't as expected or the experience you deserved  Happy2

Unfortunately the lack of QC is Becoming more common among some vendors ......


Dave I was worried about the QC when I ordered. The earlier post only reinforced my concerns. My razor arrived today and I opened the box with apprehension. I can’t speak to the shave but the razor itself looks fantastic. The polish on the visible surfaces were first rate and certainly equal to or better than my Blackland Tradere razor. Color me impressed thus far. If the razor shaves as good as it looks I’ll have a winner


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Clint


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