DFS Movember Lot #2 is now live!! Read more here!!

#1

Vintage Shaver
Seattle, WA
(This post was last modified: 11-09-2018, 01:01 AM by churchilllafemme.)
I relearned a lesson over the last couple days that I had forgotten. I ordered a scuttle in Waterfall pattern from Sara Bonnyman, and somewhat surprisingly, she sent it immediately, prior to receiving any payment. However, when it arrived, I was surprised to find that it did not look at all like the one pictured on her website. So I have returned it and paid the $25 return shipping cost to Canada. It was my fault, since I should have asked her to provide an image of the exact scuttle I was going to receive, and I paid the price for my error. Unfortunately, it also cost her the price of the initial shipping to me. From now on I am going to try to remember to ask for an image of whatever it is I am going to receive, be it a scuttle, a brush, etc.

I want to emphasize that this is not a criticism of Sara. She has been very helpful, and I usually like her products. I have had a number of different scuttles - including Dirty Bird, Georgetown Pottery, Becker, and SWK - and a Moss scuttle in Anniversary Slate from Sara is the only one I have kept at this point. It is wonderful.

zaclikestoshave and Rebus Knebus like this post
John
#2
In one of my recent bst sales of a brush, I got a sarcastic comment saying I posted too many pictures in the listing. I thought it was a funny comment considering I am only doing a service to a potential buyer to see EXACTLY what they are getting before they express any interest. But your post is a good reminder that sometimes we want to buy and have something but if it is handmade, it doesn't hurt to see the exact item before you purchase.

Rebus Knebus likes this post


Users browsing this thread: 1 Guest(s)