(04-28-2016, 11:18 PM)envyshave Wrote: I'm very sorry about that. There were about 9 handles that had small blemishes. I sorted them out, but then some how a couple of them made it back into my workspace. rest assured it is anodized and protected, just a bit of the colorant did not take. PM me if this is a problem.
No biggie for me. Thanks for the response, however!
-Spencer
(04-29-2016, 02:43 AM)fgeib07 Wrote: Any idea how I can find out when my brush is shipping never saw any emails related to it?
There were a few people that had special concerns with either shipping or otherwise and in order to process everything quickly and accurately I saved those for last and those should ship off tomorrow. If you did not express a special need PM me and I'll make sure everything is good.
(04-28-2016, 11:32 PM)120inna55 Wrote: Mine just came in. Blemishes along the bottom lip as well as the valley. I can't feel these "scratches" with my nail, but they're definitely blemishes. I don't see how they could have been done during transport since one is in the valley that nothing could get to. Not happy with this.
No, this was a problem during the coloring process. The heater element rubbed up against a few of the handles while the color was being set. I filtered out the bad ones, but a couple mistakenly made it back onto my workbench while reorganizing. I got your PM, I'm confident you will be happy with my resolution.
(04-29-2016, 04:43 PM)envyshave Wrote:(04-28-2016, 11:32 PM)120inna55 Wrote: Mine just came in. Blemishes along the bottom lip as well as the valley. I can't feel these "scratches" with my nail, but they're definitely blemishes. I don't see how they could have been done during transport since one is in the valley that nothing could get to. Not happy with this.
No, this was a problem during the coloring process. The heater element rubbed up against a few of the handles while the color was being set. I filtered out the bad ones, but a couple mistakenly made it back onto my workbench while reorganizing. I got your PM, I'm confident you will be happy with my resolution.
There could be no better resolution, you're replacing it with no additional charges to me. I couldn't ask for anything more. Thank you.
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