#31

Member
New York
(This post was last modified: 05-26-2022, 09:54 PM by mrdoug.)
So I've been trying to make a purchase from Pasteur's since Saturday night. I keep getting this PayPal error. Further, if I try to use the new Google pay applet it looks like it is processing but then just refreshes the checkout page.

I've tried it a few times a day since Saturday (6 days). I've reached out to their help three times now. They just keep saying to try again in a few hours. Odd.

Anyone else having issues, or is the checkout working for others?[Image: e230d7b08f331da9f57e07b18b2d4129.jpg]
#32
(05-26-2022, 09:53 PM)mrdoug Wrote: So I've been trying to make a purchase from Pasteur's since Saturday night. I keep getting this PayPal error. Further, if I try to use the new Google pay applet it looks like it is processing but then just refreshes the checkout page.

I've tried it a few times a day since Saturday (6 days). I've reached out to their help three times now. They just keep saying to try again in a few hours. Odd.

Anyone else having issues, or is the checkout working for others?[Image: e230d7b08f331da9f57e07b18b2d4129.jpg]

Never had a problem ordering myself. Call the store.
#33

Member
New York
(05-27-2022, 04:15 AM)Lesser Wrote:
(05-26-2022, 09:53 PM)mrdoug Wrote: So I've been trying to make a purchase from Pasteur's since Saturday night. I keep getting this PayPal error. Further, if I try to use the new Google pay applet it looks like it is processing but then just refreshes the checkout page.

I've tried it a few times a day since Saturday (6 days). I've reached out to their help three times now. They just keep saying to try again in a few hours. Odd.

Anyone else having issues, or is the checkout working for others?[Image: e230d7b08f331da9f57e07b18b2d4129.jpg]

Never had a problem ordering myself. Call the store.
Me neither, until this past weekend. If you have been able to order since then, it can't be a site-wide issue. Maybe I'll try creating a new account... See if it's account related? I dunno. I called their CS, and they really don't seem to have a clue. I'll just have to keep trying different things. Thanks!
#34
(05-27-2022, 09:42 AM)mrdoug Wrote:
(05-27-2022, 04:15 AM)Lesser Wrote:
(05-26-2022, 09:53 PM)mrdoug Wrote: So I've been trying to make a purchase from Pasteur's since Saturday night. I keep getting this PayPal error. Further, if I try to use the new Google pay applet it looks like it is processing but then just refreshes the checkout page.

I've tried it a few times a day since Saturday (6 days). I've reached out to their help three times now. They just keep saying to try again in a few hours. Odd.

Anyone else having issues, or is the checkout working for others?[Image: e230d7b08f331da9f57e07b18b2d4129.jpg]

Never had a problem ordering myself. Call the store.
Me neither, until this past weekend. If you have been able to order since then, it can't be a site-wide issue. Maybe I'll try creating a new account... See if it's account related? I dunno. I called their CS, and they really don't seem to have a clue. I'll just have to keep trying different things. Thanks!

Ah. Well, good luck and let us know.
#35

Super Moderator
I've not had that issue in the past. But here's hoping you didn't get it fixed....I received an email today they are having a 15% off Memorial Day Sale this weekend.

DanLaw likes this post
#36

Member
New York
(05-27-2022, 08:00 PM)HoosierShave Wrote: I've not had that issue in the past. But here's hoping you didn't get it fixed....I received an email today they are having a 15% off Memorial Day Sale this weekend.
Lol, figures. Late this morning I was finally able to place an order. Had to jump through some hoops to get it to work, and they helpdesk told me we're still working on the problem.

Guess it's a good reason to pop back in and try another purchase. (Like I need much motivation, haha).

DanLaw likes this post
#37
Love Pasteur's:

Had a big order - the Fat arrived broken with one bottle of proraso balm shattered. Emailed & replacement arrived 5 days later. Great customer service.

Sent from my SM-G991U using Tapatalk

mrdoug, vtmax, Dave in KY and 6 others like this post
#38

Member
Chester County, PA
Picked up the apricot pie soap to set aside for the holidays, thanks!

DanLaw, AlanH81 and ExtraProtein like this post
#39

Member
I like Pizza
(06-01-2022, 11:03 PM)TommyCarioca Wrote: Love Pasteur's:

Had a big order - the Fat arrived  broken with one bottle of proraso balm shattered. Emailed & replacement arrived 5 days later. Great customer service.

Sent from my SM-G991U using Tapatalk

Love love love Pasteur’s, owner is a Legend too! I’ve called him on several occasions for high end specialty items with his merchant discount, he’s been MORE than accommodating.

I need to get him on here and a special code for DFS members.  Many of us are pretty loyal there and the selection, wowsers

TheBurgh, mrdoug, FloridaCreekIndian and 6 others like this post
#40

Just Here for the Shaves
Williamsburg, KY
(06-01-2022, 11:03 PM)TommyCarioca Wrote: Love Pasteur's:

Had a big order - the Fat arrived  broken with one bottle of proraso balm shattered. Emailed & replacement arrived 5 days later. Great customer service.

Sent from my SM-G991U using Tapatalk

(09-13-2022, 02:38 AM)ExtraProtein Wrote:
(06-01-2022, 11:03 PM)TommyCarioca Wrote: Love Pasteur's:

Had a big order - the Fat arrived  broken with one bottle of proraso balm shattered. Emailed & replacement arrived 5 days later. Great customer service.

Sent from my SM-G991U using Tapatalk

Love love love Pasteur’s, owner is a Legend too! I’ve called him on several occasions for high end specialty items with his merchant discount, he’s been MORE than accommodating.

I need to get him on here and a special code for DFS members.  Many of us are pretty loyal there and the selection, wowsers
Yep, Leon's customer service is legendary!

ExtraProtein, Time Bandit and MaineYooper like this post
This post by Dave in KY mentions views and opinions expressed and makes it known that they are "those of the author and do not necessarily reflect the official policy or position of DFS or any other member, agency, organization, employer or company."  Big Grin


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