#11

Member
Ontario
(07-16-2015, 09:39 PM)TryABlade Wrote: I hand write "Thank you for your order!" with each of my orders.  Granted it's not always legible, but it is quite sincere.   Some nights it's time-consuming, but it's time well spent. A few customers have sent feedback that they appreciated the note.   It's always nice to get those emails.

And since you're here I don't need to email you to say thank you for the note with my order that just came in yesterday :Big Grin
#12
I did this....

[Image: maSzDxS.jpg]

And got this after sending that photo and a photo of the receipt...

[Image: XxZp70K.jpg]
#13

Merchant
Thousand Oaks, CA
(This post was last modified: 08-12-2015, 07:34 AM by TheShaveSupply.)
I too always write a short "thank you" on each order invoice. Some are longer than others depending on how fast I need to wrap the order up before the postman arrives, but I'm definitely a firm believer in adding a personal touch and not a single order leaves my shop without one.

Now I just need to step up my game and use a fountain pen....  Cool

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#14

Super Moderator
San Diego, Cal., USA
(08-12-2015, 07:34 AM)TheHandleBar Wrote: I too always write a short "thank you" on each order invoice. Some are longer than others depending on how fast I need to wrap the order up before the postman arrives, but I'm definitely a firm believer in adding a personal touch and not a single order leaves my shop without one.

Now I just need to step up my game and use a fountain pen....  Cool

Of course. Big Grin
#15

Member
Fort Smith, Arkansas
I received a note with with my recent Soap Commander, order. Very nice touch to great customer service.
#16

Member
Los Angeles
I am always jealous when I see notes from other vendors, I can't write if my life depended on it! All I can do is scribble barely legible "Thank you" Big Grin

I do appreciate the notes though, it's a nice personal touch.
#17
I have gotten hand written notes from Soap commander, Reef Point soaps and and an excellently cool business card Cold River Soaps!  Maggard always thanks me by e-mail and on the packing slip.  My wife smiles every time !  I'm just happy my orders have never been screwed up, my name is spelled correctly, and getting the extra swag!  (Sample are always a great touch, thanks Commander!)


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