#21

Soap Fiend
Cowtown
Quote:Yeah those don't look like very good reviews.
Anytime I've used West Coast shaving  ,it's probably been at least 2 or 3 year,  there wasn't any problems and good shipping ti
mes.


The horrific review quoted is from October 2023, and there are similarly bad ones more recently, from 2024.  Seems things have gone precipitously downhill since your dealings with this seller.

keto likes this post
#22
(05-10-2024, 05:06 PM)swellcat Wrote:
Quote:Yeah those don't look like very good reviews.
Anytime I've used West Coast shaving  ,it's probably been at least 2 or 3 year,  there wasn't any problems and good shipping ti
mes.


The horrific review quoted is from October 2023, and there are similarly bad ones more recently, from 2024.  Seems things have gone precipitously downhill since your dealings with this seller.

Anything's possible I'm wondering what the reviews say from farther back?

swellcat likes this post
            Keith
#23

Soap Fiend
Cowtown
Rated 1 out of 5 stars
Apr 18, 2018
Absolutely terrible customer service

Absolutely terrible customer service. I placed an order through Amazon and after almost a month I received a wrong order. When I filed a return request, the representative insisted that I received the correct order, which was a blatant lie. Now I am trying to reach them but no one is picking up their phone and the representative has not replied to my email after 2 days. One of the worst examples of customer service I have ever encountered.

Date of experience: April 18, 2018.  



—  https://www.trustpilot.com/review/westcoastshaving.com
#24
(05-10-2024, 05:16 PM)swellcat Wrote: Rated 1 out of 5 stars
Apr 18, 2018
Absolutely terrible customer service

Absolutely terrible customer service. I placed an order through Amazon and after almost a month I received a wrong order. When I filed a return request, the representative insisted that I received the correct order, which was a blatant lie. Now I am trying to reach them but no one is picking up their phone and the representative has not replied to my email after 2 days. One of the worst examples of customer service I have ever encountered.

Date of experience: April 18, 2018.  



—  https://www.trustpilot.com/review/westcoastshaving.com
Well if I was in your shoes I probably wouldn't order anything from them.

CK89 likes this post
            Keith
#25

Soap Fiend
Cowtown
Quote:Well if I was in your shoes I probably wouldn't order anything from them.


It's not as though I need more soap . . . Character


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